Shipping & Delivery
Thank you for visiting and shopping at Oasalife.com.Our goal is to offer you the best shipping options. Below are the shipping terms and conditions.
All orders are processed within 1-2 business days.
Please note that the delivery time may vary depending on your location from our warehouse.
Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in shipping your order, we will contact you via email.
Special Info of Pre-order
The following shipping schedule applies only to pre-sale orders. Regular pre-orders do not follow this timeline:
Official Website Pre-Orders
The estimated delivery time for the United States is July 2025.
The estimated delivery time for Germany is August 2025.
The estimated delivery time for the rest of the European Union is September 2025.
Delivery Time and Shipping Fees
| Category | Order Processing Time | Estimated Delivery Time | Shipping Methods | Shipping Fee |
| Robot Lawn Mover | 1-2 business days | 2-7 business days | FedEx | Free Shipping |
| Other Accessories | 1-2 business days | 2-7 business days | UPS, USPS, FedEx, DHL |
Orders over $99: Free shippingOrders less than $99: $6.99 |
Note: Oasa orders are shipped to the contiguous United States (not including outlying islands and overseas territories such as Alaska, Hawaii, Puerto Rico and Guam).
Important Information
- The logistics information above does not apply to pre-order items.
- Please make sure all the shipping information you provide to us is correct. We are not responsible for any losses, including missing parcels, package damage, losses as a result of delay, and other losses caused by incorrect shipping information that customers have provided.
- We do not ship to a P.O. Box or APO/FPO/DPO addresses.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking information will be updated within 5 business days.
If your tracking information has not been updated within 10 business days, please contact service@oasalife.com.
Damages
If you received your order damaged, please contact Oasa Support within 5 business days at service@oasalife.com.
We are not responsible for any losses, including missing parcels, package damage, losses due to the delay, and other losses caused by the shipping carrier. However, we will help you contact the responsible shipping carrier. Please save all packing and the damaged goods as they may be required for filing a claim against the shipping carrier.
Return and Refund Policy
Please refer to our Return & Refund Policy for returning your order.
Shipping Support
For return requests and instructions to return any products, please contact Oasa Support at service@oasalife.com.